COVID-19 Update: May 8, 2020

Herndon ReStore opening on May 11th!

The ReStores will be reopening the Herndon ReStore on May 11, 2020. Due to impact of the of the coronavirus the stores (Alexandria, Chantilly and Herndon) will be modifying their hours to work to thoroughly disinfect the stores daily, adjust for our limited staff and to help promote a safe and responsible environment for everyone. Below are some of the changes to be implemented:

Store Hours

The Alexandria, Chantilly, and Herndonstores will open with modified hours of Monday- Friday 10am- 4pm. We will be offering donation drop off service & shopping opportunities with the modifications listed below.

Shopping

For shopping we are allowing a maximum of 10 people in the stores at a time. All shoppers will be required to have on a mask or a reasonable mouth covering and customers are required to practice the minimum 6 feet space allowance for social distancing. Contactless debit and credit card purchases are preferred. 

Donation Store Drop Off

Donations are currently being accepted – all items will be screened before being accepted. Items must be in good working order and gently used. Please contact the store with any questions before heading to the store.

Please note for the safety of our staff and customers, we have implemented a no-contact drop-off process. If you are donating a heavy item please bring someone to help you unload the item and wear a mask or mouth covering during the drop-off process. Donation receipts will be available for you to pick up at the drop-off location.

Donation Pickup service

We are currently not offering daily pickups but may selectively offer this service based on staff team capacity. Please check back for updates on the website or contact our stores for more details.

Have questions?

Alexandria ReStore: 703.360.6700

Chantilly ReStore: 703.953.3747

Herndon ReStore: (571) 306-0908

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Habitat NOVA has closed its home office temporarily but our staff are working remotely and you can reach them by email and/or phone. All construction projects are on hold until further notice.

While we’ve had to make the difficult decision to stop building for the moment, we are fully committed to helping families achieve the dream of home ownership here in Northern Virginia. Our families are ready, our staff is ready, and our volunteers are ready… but we need your help to make it through this crisis! We know you are being asked to support many organizations right now, and that you are making hard choices. Working together, we can make the dream of affordable homeownership a reality in the post-COVID-19 world. 


Volunteer Opportunities

Because of our concern about the well-being of our volunteers, Habitat NOVA has suspended volunteer opportunities at all locations. Once we re-open, we will be thrilled to have volunteers join us again. You can sign up online at our volunteer portal, Volunteer-Hub, to volunteer and to receive email updates about any changes.


For current homeowners

Please review VHDA’s COVID-19 guide for helpful information and who to contact if you have have a question. You can also call our office at 703-521-9890 x.107 and leave a message and someone will return your call!

We will continue to monitor the situation closely, and will provide important updates as we move forward. Feel free to contact Habitat NOVA, or visit our website for more information.

Thank you for your continued support of our mission and families in Northern Virginia!

Jon Smoot, Executive Director